Best Methods to Fix Roku Error Code 009 in 2023 [Latest]

Roku Error Code 009

Roku is one of the popular streaming platforms like Netflix, Amazon Prime, Hotstar, etc. Roku TVs and streaming players need access to the Internet to stream any content. These devices use wired or wireless connections to connect to the home network and allow you to watch your favorite programs. Some users have complained that they are facing Roku error 009 as people are complaining that they are facing technical issues on these platforms. Error 009 Roku interrupts the interconnection while streaming a TV show online.

This error occurs due to network issues i.e. Roku is not getting a stable internet connection to stream flawlessly. So, you need to make sure that your home network is working properly and if it is, other reasons are leading to this problem. In this article, I am going to help you fix Roku error code 009.

1. Reset Network Settings:

Reset Network Settings

If you are still facing the problem, try resetting the network settings. This can fix the problem if your error is due to a corrupted network configuration. You can follow the given steps to do this.

  • Log in to your Roku account
  • Click System > Restart > Reset Network Connection.
  • Wait for the process to complete as your device will reset your network setting automatically.
  • Now, after turning on your computer, go to Settings > Network.
  • Now, select WiFi > Set up a new Wifi connection option > Select your WiFi > I’m home.
  • Now, you have to select Automatic on the next screen.
  • Finally, check if the problem persists.

2. Clear Cache Data on your Roku:

Clear Cache Data on your Roku

Your Roku’s cached data is temporary information that helps perform tasks more quickly. However, once it accumulates and is kept in the android device for a long time, problems can arise. Errors like Roku error code 009 can be resolved by clearing them.

  • Turn on the Roku device and make sure it’s in the “Home” section of the main menu.
  • Using the remote control, clear the cache in the following order: Press the Home button five times, press Up once, press
  • After the cache is cleared, restart the Roku device and connect to the local network.
  • Check if the network issues are still there.

3. Restart your Router:

Restart your Router

If you frequently lose connection to your network or have a slow internet connection try restarting or power cycling your router. All connections are reset and any kinks or bugs affecting connectivity are removed.

  • Turn off the router while pressing the power button on the router and unplug the power cord from the outlet.
  • Wait 30 seconds before plugging in the power cord.
  • Turn on the router and connect the Roku device.
  • Check if the connection is stable and if any errors still appear.

4. Try streaming other Roku channels if you are facing it on one channel :

Try streaming other Roku channels if you are facing it on one channel

You need to check if you are facing a network error on one specific channel or the whole Roku device. Open other Roku channels to see if you can stream content there or not, if you are able then, there is a possibility that services for that particular app or channel are down. In such cases, you can check if platforms like Disney+ Hotstar or Paramount Plus, or Netflix accounts are down. And there is nothing you can do if this is the cause; wait until their services are back on.

5. Power Cycling Devices:

Power Cycling Devices

The error is usually caused by a conflict between launch configurations, but it can also be caused by their corruption. As a result, we power cycle the devices during this step, clearing cached data in the process. Additionally, it clears the router’s DNS server cache. To accomplish that:

  • Unplug the power cords of all devices involved in the process from the electrical outlet.
  • Press and hold the “Power” button on the devices for at least 15 seconds. Plug the power cord back in and press the power button to turn on the devices.
  • Wait for the devices to turn on and see if the problem persists.

6. Resetting Software:

Resetting Software

Another possibility as to why the error is being displayed is that the software might be corrupted. So, in this step, we will reset the software to its default settings.

  • Open Roku and log into your account.
  • Go to Settings and click on the “System” option.
  • On the next screen, select “Reboot System” and click on the “Factory Reset” option.
  • Wait for the device to reboot and then see if the problem is fixed.


That’s it with our article on how to fix Roku error code 009 and above with methods that will work for you. You should know that Roku is one of the top streaming services along with Amazon Prime, Netflix and Hotstar. But these platforms also face technical issues. Many Roku users have complained that when they try to stream a TV show online, they get Roku error 009 not connected to the internet. Due to network issues, Roku is unable to get a stable internet connection to stream flawlessly, causing this error. Therefore, you should check if your home network is working properly; If so, other factors may be responsible for the problem. If you know more information about Roku, visit the official website.

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